Shipping Policy

Thank you for visiting and shopping at iBANWANG. The following are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking details.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 7-15 business days
• Expedited Shipping: 3-7 business days

Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs clearance.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking updates generally become active within 24 to 48 hours.

Customs, Duties, and Taxes

iBANWANG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs or import taxes) are the customer's responsibility.

Damages and Issues

If your package arrives damaged or is lost in transit, please reach out to us at ibanwang@163.com with your order details and photos of the damaged item so we can assist you promptly.

Contact Information

For any questions regarding shipping, please contact us at ibanwang@163.com.